Institutional On-Boarding Specialist

Job Locations CH-Zug
Customer Service/Support


Timber Hill Europe AG ("THE") is expanding its Institutional Business Development team at its main European office in Zug, Switzerland. We are searching for multi-lingual candidates with prior experience in the financial services industry.  The successful candidate will be part of an exciting team that is helping to shape one of the world’s strongest trading and brokerage brands. If you are motivated, have strong initiative, are analytical and methodical; we can offer you a position that will both challenge and reward you. 


Timber Hill Europe AG, a subsidiary of Interactive Brokers Group, Inc. (NASDAQ:IBKR), is a direct access electronic broker catering to the needs of hedge funds, wealth managers, family offices, banks, brokers and private clients. Our clients have access to more than 100 market centers in 26 countries from a single account. We are the largest U.S. electronic broker based on daily average revenue trades executing 699,000 trades per day *. Our employees are part of a dynamic, multinational, fast paced, results oriented team working to provide our clients with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.




The candidate will support the acquisition of new clients and provide a seamless transition to IBKR. This will include all of the steps required to fully on-board new clients, from the prospective stage until the client has a solid understanding of the tools and products offered by IBKR. 

  • Answer all private and institutional prospective clients' inquiries. This includes hedge funds, wealth managers, family offices, banks and brokers.
  • Manage all stages of the On-Boarding project for institutional clients (KYC, risk, institutional setup, technical integration, funds/positions transfers, training).
  • Act as client liaison by communicating with other internal departments such as Sales, Broker Operations, Clearing, Compliance, Funds & Banking and our Institutional Services Desk.
  • Assist the top tiered clients with trading platform configuration and other client interfaces.
  • Manage client related projects (new products/structures, custom configurations, etc.).
  • Analyse existing systems and procedures in order to recommend and assist in the implementation of enhancements.
  • Participate in client meetings.


  • Education: Degree in Finance, Economics, Business Administration or other related field
  • Experience: Prior experience in the financial industry
  • Languages: Fluent in English and German – any other languages a plus
  • Product Knowledge: General market knowledge in futures, options, and the equities markets.
  • IT Skills: MS Office, with Bloomberg/TWS knowledge as a plus
  • Strong interpersonal and written communication skills



 *Figures as of December 31, 2017. For more information about Interactive Brokers visit:



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed