Team Lead - Application Support Group

IN-MH-Andheri (E), Mumbai
Customer Service/Support


INTERACTIVE BROKERS (INDIA) PVT. LTD. is a rapidly growing direct-access electronic trade execution and clearing broker for active traders, institutional investors, financial advisors and introducing brokers. It is increasing its client base, introducing new products and connecting to new markets. The firm is a member of NSE, BSE & NSDL [].


Interactive Brokers (India) is a subsidiary of the large international financial services group, Interactive Brokers Group, Inc., based in Greenwich, Connecticut USA (NASDAQ: IBKR). The Group employs over 1,000 people worldwide and provides electronic brokerage services to more than 400,000 customers in trading securities, commodities and foreign exchange in 23 currencies on 100+ market centres across 24 countries around the world. By building and operating highly automated systems in all aspects of its business, the Group seeks to deliver these services at the lowest possible cost to its clients.


  • Leading the existing team of document processors for account opening of global clients to ensure a high output while maintaining quality of work
  • Be the point of contact for process migrations and training the team on it
  • Creating process flows and streamline existing flows in order to improve efficiency
  • Hiring and training of new team members
  • Needs to be keep oneself updated about changes in regulatory requirements for KYC/AML


  • Experience: 2+ years of managing a document processing team of 10+ members
  • Prior experience in international KYC documentation is preferred
  • Education: University degree (Bachelors) required
  • Language skills: Fluent English
  • Must have excellent communication skills, friendly demeanor and ability to manage and grow a team


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