Interactive Brokers ("IB") is expanding its trading issues department at our main retail call center in Chicago, IL. We are searching for experienced candidates with a prior background in the financial services industry, that are FINRA registered for the position of Customer Service Representative.
The Trade Issues Customer Service Representative is accountable for providing a high level of client service to IB's existing retail and institutional clients. Our aim is thoroughly investigate trade inquiries, in particular, but also covers various other areas under the general customer service umbrella.
Interactive Brokers, a subsidiary of Interactive Brokers Group, Inc. (NASDAQ: IBKR), is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisors, and introducing brokers. Our clients have access to more than 100 market centers in 26 countries from a single account. We are the lowest cost provider of brokerage services and the largest U.S. electronic broker based on daily average revenue trades executing 657,000 trades per day. IBKR employees are part of a dynamic, multinational, fast paced, results oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.[i]
[i] Figures as of March 31, 2017. Information on the company can be found at www.interactivebrokers.com