The Interactive Brokers Group is a rapidly growing international securities firm with a substantial proprietary trading and global online brokerage operations in North America, Europe and Asia.
The Technical Assistance team is focused on ensuring a solid user experience through the responsive support of our trading software. As a member of the technical assistance team, you’ll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues. You have the networking and programming knowledge to troubleshoot issues that pertain to our trading client programs. You are probing and analytical, and are able to recognize, test, and escalate new bugs within our software. We are currently looking for a candidate for the downtown Vancouver office.