• Global Client Services – Associate

    Job Locations IN-Mumbai
    Customer Service/Support
  • Job Description and Responsibilities

    • Respond to retail and professional clients' inquiries via inbound calls, email and on-line chat
    • Obtain thorough knowledge of products offered by IB on various global exchanges
    • Assist clients with opening and funding accounts
    • Show clients how to use different features of the Trader Workstation
    • Explain margin requirements to clients
    • Investigate trade issues and order executions
    • Knowledge of securities regulations impact on customers



    • Experience: 2 years in trading or brokerage services
    • Education: University degree (Bachelors) required
    • NCFM/NISM certifications in capital markets, derivatives and currency derivatives
    • High level of MS Excel skills required
    • Language skills: Fluent English
    • Good quantitative/analytical skills
    • Excellent oral/written communication skills required

    Company Overview

    Interactive Brokers Group, Inc. (IEX: IBKR) is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisors, and introducing brokers. Our clients have access to more than 120 market centers in 26 countries from a single account. We are the lowest cost provider of brokerage services and the largest U.S. electronic broker based on daily average revenue trades executing 797,000 trades per day.¹ Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.


    ¹Figures as of June 30, 2018.


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